Events

Barings, 9th Floor, 20 Old Bailey, EC4M 7AN

15 FEB 2024

Engagement is a frequent topic of discussion in the pensions industry and each year considerable resources are spent on delivering communication and strategies with the ambition of increasing currently low levels of engagement. Despite its prominence in the landscape, there is limited consensus on the definition of engagement and the extent to which it will support the aim of delivering better retirement outcomes.

The first Briefing Note in this series reflected on existing practice on engagement in order to find where consensus lay and use this consensus to develop a consistent definition of engagement which can be used to strengthen strategies and outcomes.

On February 15th 2024, the Pensions Policy Institute (PPI) held a launch event for the second output in the Let’s Talk About Engagement series: What could effective pensions engagement look like? This report builds upon the findings of the Briefing Note to explore what effective engagement strategies could look like. The report sets out the broad range of factors that can impact the level of engagement that can feasibly be achieved, the benefits and risks associated with engagement and the ways in which engagement strategies could be strengthened, including what other support may be needed for those who are less likely to become engaged or benefit from engagement. 

The event was hosted by Standard Life and chaired by Maddi Forrester, PPI Chair of Trustees (MFS Investment Management). It was attended by 90 people representing a cross section of the industry. A presentation was given by Lauren Wilkinson, PPI Senior Policy Researcher, and the following panel discussion and Q&A session were held under the Chatham House Rule. 

To download the write-up of the event, please click here.